[Free] 2017(Sep) EnsurePass Testking IBM C2010-652 V13 Dumps with VCE and PDF 61-70

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IBM SmartCloud Control Desk V7.5 Fundamentals

Question No: 61

Which ticket type must be used for a user who is asking for information?

  1. Incident

  2. Problem

  3. Service Request

  4. Process Request

Answer: C

Question No: 62

What does the Deployer’s Workbench do?

  1. It deploys EAR files.

  2. It manages authorizedassets.

  3. It manages configuration item spaces.

  4. It plans an IBM SmartCloud Control Desk deployment.

Answer: C

Question No: 63

Using IBM SmartCloud Control Desk what would be the logical application for an end user to create a record for a user issue?

  1. Incident

  2. Report an Issue

  3. Service Request

  4. Self Service Center

Answer: D

Question No: 64

What is the purpose of the Service Catalog?

  1. To provide pricing information on all available services and options

  2. To provide a description of theIT Service and specify the responsibilities of the IT Service Provider and the customer

  3. To provide an authoritative source of consistent information on all agreed to services and ensure wide accessibility to all approved viewers

  4. To provide a database or structured document listing all IT services that are under consideration or development but are not yet available to customers

Answer: C

Question No: 65

Which two activities are included in the scope of IT Asset management? (Choose two.)

  1. Risk Management

  2. License Management

  3. Security Management

  4. Inventory Management

  5. Configuration Management

Answer: B,D

Question No: 66

An end user is able to access asset records in site A but not in site B. What are two possible causes? (Choose two.)

  1. Data restriction is configured.

  2. Site B is not authorized to the user.

  3. Site B is not assigned in person groups that the user is in.

  4. Site B is not authorized in security groups that the user is in.

  5. Security groups that the user is in are notauthorized for the Asset application.

Answer: A,D

Question No: 67

What is the primary use of the IBM SmartCloud Control Desk V7.5 (SCCD) Launchpad?

  1. Installing SCCD

  2. Transferring core data

  3. Using the SCCD Navigator

  4. Obtaining SCCD productinformation

Answer: A

Question No: 68

What are three valid outcomes of the IT Asset Management process? (Choose three.)

  1. Controlling the changes to the asset

  2. Eliminating exposure to risks relating to IT assets

  3. Governing assets to drive the right trade-offs in investments and usage of assets

  4. Providing accurate and timely information about technology assets and their configuration

  5. Providing assets in an accurate and timely manner to supply, movement, or other requests

  6. Managing IT assets in compliance with legal, industry, and corporate standards and requirements

Answer: C,E,F

Question No: 69

What is the IBM SmartCloud Control Desk V7.5 (SCCD) application server used for?

  1. To apply SCCD fix packs

  2. To generate SCCD EAR files

  3. Toprovide a SCCD runtime environment

  4. To customize Maximo Business Object Java code

Answer: C

Question No: 70

Which IBM SmartCloud Control Desk V7.5 offering is appropriate for a customer needing only a Service Desk and simple change management?

  1. Everyplace

  2. Entry Edition

  3. Service Provider

  4. IBM SmartCloud Control Desk

Answer: B

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